SMS Terms and Conditions

Effective Date: 06/17/2026
Company: Cali Care Transportation
Website: https://www.calicaretransportation.com
Phone: (909) 714-4262

Email: calicare909@gmail.com , admin@calicaretransportation.com

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These SMS Terms and Conditions apply to text messages sent by or on behalf of Cali Care Transportation. By opting into our SMS messaging program, you agree to receive text messages from Cali Care Transportation at the mobile number you provided.

1. Program Description

Cali Care Transportation operates an SMS messaging program to communicate with clients, prospective clients, caregivers, facility partners, referral sources, and other business contacts regarding our non-emergency medical transportation services.

Messages may include, but are not limited to, ride scheduling communications, appointment reminders, transportation updates, service confirmations, follow-ups, customer support, facility coordination, service information, and other business-related communications.

By opting into our SMS program, you agree to receive recurring automated and manually sent text messages from Cali Care Transportation at the mobile number you provided.

Consent is not a condition of purchase: Your consent to receive SMS messages is not a condition of purchasing any product or service from Cali Care Transportation.

2. How to Opt In

You may opt into Cali Care Transportation SMS communications through one or more of the following methods:

• Completing a web form on https://www.calicaretransportation.com and checking the SMS consent checkbox.

• Requesting transportation service, quote information, scheduling assistance, or follow-up communication and providing your mobile phone number with SMS consent.

• Responding to a keyword prompt, such as texting JOIN, START, or YES to a designated Cali Care Transportation number.

• Verbally or in writing during a business interaction with a Cali Care Transportation representative, with documented confirmation of consent.

3. Message Frequency

Message frequency disclosure: Message frequency will vary based on your interaction with Cali Care Transportation, your transportation needs, and the nature of your service request or business relationship. You may receive up to 4–8 messages per month, although message frequency may increase during active scheduling, ride coordination, service updates, or customer support interactions.

Message types may include:

• Ride scheduling confirmations

• Appointment and transportation reminders

• Pickup or drop-off coordination

• Service updates or follow-ups

• Customer support communications

• Facility or caregiver coordination

• Quote or service request follow-up

• Company announcements or service-related updates

4. Message and Data Rates

Rate disclosure: Message and data rates may apply. Rates are determined by your mobile carrier. Cali Care Transportation is not responsible for any charges billed by your carrier. Please check with your mobile carrier if you are unsure about your plan’s messaging and data rates.

5. How to Opt Out

Opt-out instructions: You may opt out of Cali Care Transportation SMS communications at any time by replying STOP to any SMS message you receive from Cali Care Transportation. You will receive a one-time confirmation message, and no further SMS messages will be sent unless you re-opt in.

You may also opt out by contacting us directly and requesting removal from SMS communications.

Phone: (909) 714-4262
Website: https://www.calicaretransportation.com

Email: calicare909@gmail.com , admin@calicaretransportation.com

After opting out, you may receive a final confirmation text. No additional SMS messages will be sent unless you provide new consent to receive text messages.

6. How to Get SMS Related Help

Reply HELP to any SMS message from Cali Care Transportation for assistance.

You may also contact us directly:

Phone: (909) 714-4262
Website: https://www.calicaretransportation.com

Email: calicare909@gmail.com , admin@calicaretransportation.com

7. Supported Carriers

Cali Care Transportation’s SMS program is available through major U.S. wireless carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, MetroPCS, and U.S. Cellular.

Carrier support is not guaranteed for all carriers. Cali Care Transportation is not responsible for delayed, blocked, filtered, or undelivered messages.

8. Prohibited Uses

You may not use Cali Care Transportation’s SMS program for any unlawful purpose or in violation of any applicable laws or regulations. Cali Care Transportation reserves the right to cancel, suspend, or restrict access to the SMS program if you violate these SMS Terms and Conditions or misuse the messaging program.

9. Privacy and Data Use

Information collected as part of the SMS program, including your mobile phone number, opt-in consent, message history, and opt-out records, is handled in accordance with Cali Care Transportation’s Privacy Policy.

Privacy Policy: https://www.calicaretransportation.com/privacy-policy

Cali Care Transportation respects the privacy of clients, caregivers, facility partners, and other contacts. Because our services may involve transportation connected to medical appointments or healthcare-related destinations, we take privacy seriously and avoid using SMS for unnecessary disclosure of sensitive personal information.

No sharing of SMS data: We will not sell or share your mobile number or SMS opt-in consent with third parties for their marketing or promotional purposes. Text messaging originator opt-in data and consent records will not be shared with any third parties or affiliates under any circumstances, including for marketing or promotional purposes.

Opt-in consent and opt-out records are retained for a minimum of four (4) years to comply with TCPA and applicable carrier requirements.

10. TCPA Compliance

Cali Care Transportation’s SMS program is operated in compliance with the Telephone Consumer Protection Act (TCPA), FCC regulations, applicable carrier requirements, and recognized messaging industry standards.

We:

• Obtain prior express consent before sending SMS messages.

• Obtain prior express written consent where required for marketing-related text messages.

• Honor all opt-out requests promptly upon receipt.

• Provide clear instructions for STOP and HELP.

• Comply with CTIA Messaging Principles and Best Practices.

• Follow applicable carrier guidelines and industry standards.

11. 10DLC Registration

Cali Care Transportation’s SMS messaging is conducted through registered 10-digit long code, or 10DLC, numbers in accordance with industry requirements set by The Campaign Registry and major U.S. wireless carriers. Our messaging campaigns are registered to support deliverability, transparency, and compliance.

12. Modifications to the SMS Program

Cali Care Transportation reserves the right to modify, suspend, or discontinue the SMS program at any time with or without notice. We may also update these SMS Terms and Conditions periodically.

Continued participation in the SMS program after changes are posted constitutes acceptance of the updated SMS Terms and Conditions.

13. Mobile Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties or affiliates under any circumstances, except as required to operate the SMS program, comply with law, prevent fraud or abuse, or meet carrier and regulatory requirements.

14. Opt-In Form Disclosure Language

By checking this box, you consent to receive SMS text messages from Cali Care Transportation regarding transportation services, scheduling, ride coordination, reminders, service updates, and customer support. Message frequency varies; you may receive up to 4–8 messages per month, with additional messages possible during active scheduling or service coordination. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not a condition of purchase. No mobile opt-in data will be shared with third parties for marketing or promotional purposes. View our Privacy Policy at https://www.calicaretransportation.com/privacy-policy and SMS Terms and Conditions at https://www.calicaretransportation.com/sms-terms-and-conditions.

15. Contact Information for SMS Program

For all SMS-related inquiries, opt-out requests, or support, please contact:

Cali Care Transportation
Phone: (909) 714-4262

Email: calicare909@gmail.com , admin@calicaretransportation.com
Website: https://www.calicaretransportation.com
Privacy Policy: https://www.calicaretransportation.com/privacy-policy
SMS Terms and Conditions: https://www.calicaretransportation.com/sms-terms-and-conditions